We accept payment by Paypal, Amazon Pay, and bank transfer.

All items will take two weeks to be ready for shipping after receiving the order.

I ship all packages using EMS (Japan Post) priority mail. I will ship prints within 7 days of order unless they are collected as part of a sale or special offer then due to volume the time may be longer.  International orders will be shipped via EMS or Yamato(UPS).

If you are considering ordering multiple items at once, please contact us before proceeding with the purchase. We will recalculate the shipping costs and notify you again.

We do not accept cancellations after an order has been placed. However, in the case of a significantly defective product, we will promptly replace it.

Return period: 7 days.

This Privacy Policy describes how yoshiopress.handcrafted.jp (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor BASE.

Customer support information

Examples of Personal Information collected: 

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children.

Distributor: Y-Grafico

Representative: Yoshio Inoue

Address: 466-0843, 2-36 Kikuzonocho, Showa Ward, Nagoya City, Aichi Prefecture, Japan

Phone number: 080-5123-2550

Email: color.y.cielo2@protonmail.com

Sales price: listed price

Necessary charges other than the product price: Shipping charges etc. shall be borne by the purchaser

Payment method and timing: Paypal or Amazon-Pay

Product delivery time: Delivery after production within 7 days from order

Product delivery method: EMS or Yamato delivery

Regarding returns, defective products, and cancellations:

We do not accept cancellations after an order has been placed. However, in the case of a significantly defective product, we will promptly replace it.

Return period: 7 days